Mendip Castors Privacy Policy

Mendip Castors are committed to protecting your privacy so will not sell or pass on your details to any other organisations.  The information is collected lawfully in accordance with the Data Protection Act 1998.

This privacy policy covers Mendip Castors, its web site and any other methods of selling.  You can browse our web site without the need to disclose any personal information.  Mendip Castors do not automatically log personal information so if you do nothing other than read pages or download information while using our web site, we will capture and store information about your visit but this will not identify you. Information gathered relates to:

• The internet domain (e.g. www.company.co.uk) and IP adress from which you access the web site
• The type of browser (Internet Explorer or Netscape) and operating system (Windows, UNIX) you use
• The date and time of your visit
• The pages you visit
• The address of the web site from which you linked to us (if applicable).

We use this information to make each visit more rewarding and to provide us with information to help improve our service.  We do not know (and do not want to know) the identities of people who visit us in this way.

We will collect and store personal data that you volunteer whilst using our services e.g. placing an order, requesting a quote or submitting online product enquiries.  We will use this information about you to allow us to process and fulfill your order requirements and to provide you with the best possible service.  We will occasionally use the data for our own marketing purposes, including market research and to keep you up to date with any offers or information regarding our product ranges, web site or online store. 

The type of information that we will collect will include; your title and name, your known address, contact telephone numbers,e-mail address, order details and method of payment used.  No credit card details will be retained after transactions are completed.

Individuals submitting their details online may do so on the understanding that they are aware of the intended purpose for the collection of the data.

A cookie is a piece of information sent via your internet browser and stored on your local hard drive.  Some of them are deleted when you shut down your browser, others are stored for longer.  Cookies do no harm in themselves, but you can choose to accept or reject them by changing the settings on your browser.